Hello Zambia 260 Team Profile

Welcome to Hello Zambia

• Meet the team behind Hello Zambia

• Dedicated professionals driving innovation in cloud communication

Leadership Team

• Peter Chewe - Managing Director

  • Leads the company with strategic vision and innovation

  • Over a decade of experience in telecommunications

Personal Profile: PETER CHEWE

Professional Summary:

Peter Chewe is a skilled and innovative telecommunications professional with a Bachelor’s degree in ICT Systems Engineering. With a strong background in network infrastructure, telecommunications systems, and data management, he specializes in designing and optimizing digital communication networks. His expertise spans across wireless communications, fiber optics, cybersecurity, and cloud-based solutions, ensuring seamless connectivity and secure data transmission. Passionate about emerging technologies, he is committed to advancing the telecommunications sector by integrating cutting-edge ICT solutions.

Educational Background:

• Tertiary Education: Earned a Bachelor’s Degree in ICT Systems Engineering from Information and Communications University, specializing in:

  • Telecommunications and networking.

  • Systems implementation and database management.

  • Cybersecurity and data protection.

  • Wireless communication technologies.

  • Cloud computing and IoT applications.

Key Skills and Competencies:

• Telecommunications Engineering: Network design, optimization, and maintenance

• ICT Systems Management: Implementation of secure and scalable ICT infrastructures

• Wireless and Fiber-Optic Communication: Expertise in high-speed connectivity solutions

• Network Security: Data encryption, firewalls, and cybersecurity protocols

• Cloud Computing: Deployment and management of cloud-based systems

• IoT and Smart Technologies: Integration of smart communication systems

• Technical Troubleshooting: Rapid issue resolution for network and system faults

• Chibuye Malakota - Human Resources

  • Oversees recruitment, employee relations, and workplace culture

  • Ensures a motivated and productive workforce

• Rita - Overseas Business Coordinator

  • Manages international partnerships and business expansion

  • Strengthens global presence of Hello Zambia 260

Core Team Members

• Mwansa Ng’andu - Chief Technology Officer (CTO)

  • Expert in cloud telephony and infrastructure development

  • Drives innovation in IVR solutions and integrations

• Bwalya Musonda - Head of Customer Relations

  • Ensures customer satisfaction and service excellence

  • Manages client relationships and feedback systems

• James Phiri - Sales & Marketing Director

  • Develops and implements marketing strategies

  • Expands customer base and market reach

• Linda Mbewe - Finance Manager

  • Manages financial planning, budgets, and investments

  • Ensures cost-effectiveness and financial stability

• Kelvin Banda - Technical Support Lead

  • Heads the tech support team for troubleshooting and customer assistance

  • Ensures seamless IVR implementation and maintenance

Our Vision & Mission

• Empower businesses with next-gen cloud communication

• Provide seamless and scalable IVR solutions

• Commitment to innovation, reliability, and customer satisfaction